AMS COVID-19 Updates

In response to recommendations by Provincial Health Authorities, the Nest will be closed until further notice.


April 20, 2020

BC launches Here2Talk for postsecondary students

The Government of British Columbia has launched Here2Talk, a mental health counselling and referral service for postsecondary students. The 24/7 service provides students who are dealing with issues such as depression, anxiety, and relationship issues with confidential, free, single-session service by app, phone, or online chat. “Students advocated for years to fill the gap in available mental-health counselling services in British Columbia,” said BC Minister of Advanced Education, Skills, and Training Melanie Mark. “With the advent of COVID-19 and the increased stress it puts on students, we doubled down to get students the supports they so desperately need.” CBC reports that BC is spending $1.5M per year on the service.

Visit the Here2Talk website


April 16, 2020

SASC

We understand that reaching out for support can be difficult and current physical distancing measures may make it even more challenging to do so. In order to ensure survivors continued accessibility, we’ve added a few new ways for you to reach us:

  • You can now communicate with SASC Support Workers via text message using Signal at 604 729 5476. Signal sends encrypted messages over the internet to ensure confidentially and security.
  • We are now able to provide support services through the telehealth platform Doxy.me. We chose Doxy as the platform because it’s designed with very high privacy standards that are compliant with Canadian privacy laws.
  • Our Roots & Resilience Support Group will be running virtually using Zoom starting April 23, 2020. The group will run for 6 weeks on Thursdays from 4-6pm.

We will continue to be available Monday-Friday from 8am-10pm and Saturday & Sunday 11am-7pm.

For more information read the SASC blog, or call 604 827 5180, text using Signal at 604 729 5476, or email us at sasc@ams.ubc.ca.

AMS Food Bank

Due to staffing limitations caused by COVID-19, the Food Bank has made the difficult decision to temporarily reduce their hours. Until further notice the Food Bank will only be open Thursdays from 1:00pm – 5:00pm.

We understand this change may be difficult for some of you, but the reduced hours are an unfortunate necessity to ensure an adequate level of service and avoid the risk of closing down completely. We hope to return to being open both days as soon as possible.

Anyone wishing to access the Food Bank should arrive at lower southwest door of the Life Building (closest to the Bike Kitchen) and call 604-822-2371. Food Bank staff will meet you at the door with a pre-filled a bag of supplies and a $10 grocery gift card. Families will receive two bags and two gift cards.

For students who need support outside of our hours or live further from campus, the Greater Vancouver Food Bank is still open.

Tutoring   

AMS Tutors are still providing private tutoring sessions by appointment. Download the free Nimbus Tutoring App from the App Store or Google Play to get started. For more information send an email to tutoring@ams.ubc.ca

AMS Speakeasy

If you need someone to talk to AMS Speakeasy is now offering our peer support services online between 11AM – 5PM from April 15 – 24. Book your appointment using calendly.com/Speakeasyvice and a trained peer support volunteer will be available to facilitate your online session.


April 3, 2020

In response to recent forecasts by Provincial Health Authorities, the AMS has decided to keep the Nest closed until further notice.

We have also published a guide to help students navigate the various support programs available to them.


April 2, 2020

As Canada and the world work to control the spread of COVID-19, the AMS will continue to support students as best we can during the pandemic.

Please note that the situation is continually evolving and may affect operations with little warning. Check back regularly for the latest updates.

AMS Food Bank

Due to the closure of the UBC Life Building, clients will no longer have direct access to the Food Bank. To minimize the impact of this closure, and to keep staff and clients as safe as possible, the AMS Food Bank will be adjusting its operating procedure to the following:

  • Clients who need to use the service should arrive at lower southwest door of the Life Building (closest to the Bike Kitchen) and call 604-822-2371 to let the Food Bank team know that you have arrived.
  • Food Bank staff will provide clients with a pre-filled a bag of supplies. Each bag will contain a number of standard items.
  • To help make up for less supplies being available, $10 grocery gifts cards will be given to individuals (2x$10 for families).
  • The Food Bank will continue to operate 10 AM – 2 PM on Mondays, and 1 PM – 5 PM on Thursdays.

Donations

The AMS Food Bank welcomes donations from individuals and organizations.

  • To make a physical donation please call the Food Bank at 604 822-2371
  • To donate money visit the Food Bank Go Fund Me page

Thank you for helping us fight food insecurity at UBC.

SASC

  • The AMS Sexual Assault Support Centre is open and providing support over phone and email.
  • To access on-call support or phone appointments please call us at 604-827-5180 or email sasc@ams.ubc.ca. We will continue to be available Monday-Friday from 8am-10pm and Saturday & Sunday 11am-7pm.
  • The SASC is no longer able to provide hospital accompaniments at the time. Survivors are still encouraged to call so staff can provide the most up-to-date information.
  • The SASC’s in-person services and events will be temporarily suspended during the Nest Closure.

AMS/GSS Health & Dental Plan (Studentcare)

  • Students enrolled in the AMS/GSS Health & Dental Plan are still covered under the plan.
  • For students who contract COVID-19 and require medical care in Canada, coverage for such expenses will fall under your provincial or other primary health-care plan rather than Studentcare.
  • Students are encouraged to practice preventive measures to keep themselves safe, however expenses related to preventative measures are not covered under the plan.
  • Studentcare has recently launched Ask Chloe, a free, automated online medical assistance tool to provide students with personalized information to help prevent COVID-19 infection.

Clubs

  • All deadlines related to the club renewal process are now due April 30th. This includes hosting of (online) AGM and elections and submission of the Club Renewal Form.
  • The club renewal form has been updated. It’s recommend students review it before beginning their application.
  • All in-person Executive Orientation sessions have been cancelled. We are currently in the process of transitioning everything online, more information coming soon.
  • Any questions can be directed to vpadminassist@ams.ubc.ca or clubsadmin@ams.ubc.ca

Tutoring

  • AMS Tutoring is launching online FREE group tutoring via ZOOM! Just join the session at the time that aligns with course you need help with and you’ll find an AMS approved tutor ready to answer any of your questions.
  • Visit the AMS Services Facebook page for the latest tutoring schedule.
  • Private tutoring sessions are also available by appointment. Download the free Nimbus Tutoring App from the App Store or Google Play to get started.
  • For help with either of these tutoring options send an email to tutoring@ams.ubc.ca

For more information regarding classes and the campus, UBC has put together a comprehensive list of resources.


March 23, 2020

The AMS is still providing some services we feel are essential in support of the UBC community.

AMS Food Bank

  • The AMS Food Bank will only be accessible by the door next to the Bike Kitchen, on the southwest side of the building.
  • This door does not have an accessibility ramp. For those who have accessibility needs or having trouble finding the door, please call the Food Bank at 604 822-2371 a few minutes before arriving so we can help.
  • Food Bank hours have been slightly adjusted from 10 AM – 2 PM on Mondays, and 1 PM to 5 PM on Thursdays.
  • Following precautions on social distancing and cleaning, we will be allowing only 1 client at a time into the Food Bank. We also ask those waiting to get into the Food bank line-up 2 metres apart from each other.

AMS SASC

  • The SASC is continuing to support survivors by being on-call for crisis support and offering scheduled appointments over the phone.
  • SASC is no longer able to provide hospital accompaniments at the time. Survivors are encouraged to still call if they are interested in access the Sexual Assault Service so staff can provide you with the most up-to-date information.
  • To access on-call support or phone appointments please call us at 604-827-5180 or email sasc@ams.ubc.ca. We will continue to be available Monday-Friday from 8am-10pm and Saturday & Sunday 11am-7pm.
  • The SASC’s in-person services and events will be temporarily suspended during the Nest Closure.

Clubs

Groceries

  • Grocery Check-Out is open for business. Customers can access the store via their outside entrance located on the east side of the building. For more information call (778) 654-4900.
  • There is no entrance into the NEST through the store, their interior door will remained closed.

UBC has great information on their site as well.


March 20, 2020

Provincial health authorities have recently updated their order on mass gatherings.

All event organizers are ordered to limit all public gatherings larger than 50 people. This includes indoor and outdoor sporting events, conferences, meetings, religious gatherings or other similar events.

This impacts all events up to April 30, 2020. We will continue to provide updates as the situation continue to develop.

Clubs and constituencies who hold events in contravention of this order will be administered severe penalties.

All in person Executive Orientations that were planned for clubs are cancelled. We are planning to move these online, so please stay tuned for more information.

Clubs and Constituencies should consider holding AGMs and Elections online. Recommended platforms for virtual meetings include Zoom and Google Hangouts. The recommended software for holding online elections is Qualtrics which is available for free for UBC Students.

Please make sure you are adhering to all communicated deadlines. You should have the following actions completed by April 30th:

  • Annual General Meeting
  • Club Elections
  • Club Renewal (more information coming)
  • Executive (including Treasurers) Orientation (more information coming)
  • The new deadline for Office and Locker Allocations is April 3rd at 5pm.

Please forward this information to the rest of your team. If you have any questions contact the AMS VP of Administration vpadmin@ams.ubc.ca


March 17, 2020

Updated 12:15pm – In an effort to serve the UBC community that remains on campus Grocery Checkout located on the 1st floor of the NEST will be open for business via their outside entrance only.

“In light of the recent closure notice of the AMS nest, Grocery Checkout will be open via the outside entrance to the market. We will remain operational for as long as possible, ensuring the campus community continues to have access to both fresh and non-perishable foods. If we feel we must close due to operational challenges or health risks, we will notify the public as soon as possible via social media and in-store signage. As operational hours may change, please refer to Grocery Checkout’s google business listing for up to date hours of operation. Keep well UBC!”

A reminder that the NEST will be closing at 4:00PM March 17 until April 14, 2020, however these dates may change as the COVID-19 situation changes. Updates will be posted on the AMS website as well as shared via our social media channels.

Clubs, Events, SASC and Services will be impacted.


March 16, 2020

On March 16, 2020 UBC announced remote work arrangements for faculty, staff, graduate students, post doctoral fellows, and student employees during the COVID-19 outbreak.

In support of this announcement and recommended social distancing protocols the Nest will be closed for four weeks starting 4:00pm March 17, 2020 until April 14, 2020. AMS offices will also be closed from March 17, 2020 until April 14, 2020.

The duration of this closure will be reviewed regularly and may change based on new information regarding COVID-19.

The health and safety of students, staff and the UBC community is our top priority. We recognize this closure will impact students who frequent the Nest but believe this is the right step to help slow the spread of the disease.

Clubs and Events

  • All events scheduled in the Nest during the closure will be postponed or cancelled.
  • Clubs who have items in their offices or lockers are asked to get them before 4:00pm on March 17, in particular perishable food items. After March 17 Clubs will not have access to their offices or lockers until the building reopens.
  • During the closure club reimbursements will be done through Electronic Funds Transfer. Complete the form and email it to AMS VP of Finance at VPfinance@ams.ubc.ca

AMS Sexual Assault Support Centre (SASC)

  • The SASC is committed to continuing to support survivors by being on-call for crisis support and offering scheduled appointments over the phone for the next few weeks. We are working with our partners at the BC Women’s Hospital to determine if there may be service interruptions to the Sexual Assault Services at UBC’s Urgent Care Centre. In the meantime, please continue to call the SASC if you are interested in accessing the Sexual Assault Services and hospital accompaniment.
  • To access on-call support or phone appointments please call us at 604-827-5180 or email sasc@ams.ubc.ca. We will continue to be available Monday-Friday from 8am-10pm and Saturday & Sunday 11am-7pm.
  • The SASC’s in-person services and events will be temporarily suspended during the Nest Closure.

AMS Foodbank

  • The AMS Foodbank is committed to supporting students, staff, and faculty during the NEST closure with limited hours. The Foodbank, located in the basement of the LIFE building will be open on Mondays from 10 am – 2 pm, and on Thursdays from 2 pm – 6 pm, as long as the UBC LIFE building remains open and operational. Unfortunately we will not be able to accommodate foodbank clients outside these hours during this time.
  • Please note that our stock of perishable and non-perishable items may be in low supply, as we depend on availability of items at supermarkets, and donations.

AMS Tutoring

  • In-person group tutoring at the NEST will be suspended until further notice. We will provide an update regarding our tutoring in residence program as we confirm details with our partners at SHHS. The AMS Tutoring team are currently working with our partners, Nimbus Tutoring, to explore continued support to students (for both private and group tutoring) online. We expect to have more information for students in the next couple of weeks as we work to adjust moving our tutoring program on to online platforms. We will update the undergraduate UBC student community on our AMS Services Facebook page soon.

AMS Advocacy

  • AMS Advocacy will continue to provide confidential and effective guidance to students who are in formal conflicts with the university during this time. The AMS Advocate will be available online, with in-person consultations suspended. Please reach out to Angus Shaw, the AMS Advocate by email at advocate@ams.ubc.ca.

AMS Safewalk

  • Following the advice from public health officials advising social distancing, and limited interactions, we have taken the difficult decision to suspend the Safewalk program until further notice. We advise folks to contact UBC Security 604-822-2222, especially if you are walking at night alone. Consider walking in groups, or have a friend that can call you in 5-10 minutes’ intervals to check in with you. If you experience an emergency, please call 911.

AMS Speakeasy & Vice

  • In response to the recent developments with COVID-19, Speakeasy & Vice will be closed until further notice. Please refer to the following resources for Support:
    CRISIS CENTRE
    Confidential, non-judgmental, free emotional support for people experiencing feelings of distress or despair. Available 24/7 and in over 140 languages.
    Greater Vancouver: 604-872-3311
    BC-wide: 1-800-784-2433
  • Student Health Services
    UBC Hospital
    Room M334
    2211 Wesbrook Mall
    Vancouver, BC V6T 2A1

AMS e-HUB

  • AMS Entrepreneurship Hub will be suspending in-person and appointments at the AMS NEST until further notice. The AMS e-HUB coordinator is still available to support groups by email at ehub@ams.ubc.ca.